Kueen’s Collection
Meet Lady K
Ladie’s Mission
At Kueen’s Collection our goals are to exceed your hair expectations with quality hair bundels and wigs by providing quality service to our clients with integrity and outstanding customer service.
Schedule Consultation
Call, Text, or DM to schedule a consult
OUR SERVICES
What we offer for our clients
Consume Wigs
We can make the perfect wig, more perfect. We will professionally style that wig to make it look like you imagined it would. Bring in an idea,a photo or a blank wig for a perfect look.
Purchase Bundles
Purchase our unique bundles to make your dream look your real look. We have a large collection of bundles to fit any idea you have. Let’s customize your crown to make it accent your beauty.
Bridal Parties/Groups
Schedule with me to make your special days turn out like they are supposed to. I would love to help with large groups to make sure that everyone is up to the standard of the occasion.
Wig install
Every wig purchase gets a 20% off on the installation. Bundles receive the same discount on installation. Please reach out for more questions on the policy. Remember we customize.
Business Policies
Frequently Asked Questions (FAQ)
1. Do you offer refunds on hair extensions or wigs?
- We do not offer refunds on any hair extensions, bundles, or wigs. However, exchanges are available under certain conditions. Please see our Policy and Procedure page for more details.
2. What is your policy on customized wigs?
- Customized wigs are non-refundable. Once a wig has been customized to your specifications, it cannot be returned. Please double-check all your details before finalizing your order to ensure satisfaction.
3. Can I exchange my hair extensions or wigs?
- Exchanges are only available for unused products and must be completed within 7 days of receipt. The item must be in its original, unopened packaging.
4. How do I secure my appointment for an install?
- A non-refundable deposit of $25 is required to book your wig or bundle install. This deposit is deducted from the total cost of the service.
5. What is the cancellation policy for appointments?
- We require a 72-hour notice for appointment cancellations. Any cancellations made less than 72 hours before the scheduled appointment will result in the loss of the deposit.
6. Is there a grace period for appointments?
- Yes, we allow a 20-minute grace period for late arrivals. If you are more than 20 minutes late, your appointment may be rescheduled, and you will forfeit your deposit.
7. How do I verify my appointment and deposit?
- It is the client’s responsibility to verify their appointment by locating the deposit receipt sent to the email address provided during the payment process. Please make sure to check your email for all appointment-related information.
8. Do you offer any discounts or promotions?
- We occasionally run promotions on bundles, wigs, and services. Be sure to sign up for our newsletter or follow us on social media to stay updated!
9. Can I change the details of my appointment after booking?
- If you need to make changes to your appointment (e.g., time, date, service), please contact us at least 72 hours before your appointment. Changes made within 72 hours may result in additional fees.
10. How do I contact you if I have a problem with my order or service?
If you have any concerns or questions, please don’t hesitate to contact us via email at [bossladyK@kueenscollection.com] or call us at [504-677-0085]. We are here to assist you!